Information We Collect

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GO TIME HEALTH may collect the following categories of information:

Personal Information

• Name

• Date of birth

• Phone number

• Email address

• Mailing address

• Emergency contact information

 

Medical and Health Information

• Medical history

• Symptoms and diagnoses

• Lab results

• Medications

• Treatment plans

• Allergies

• Hormone and wellness evaluations

• Telehealth consultation information

 

Payment Information

Payments may be processed through secure third-party payment processors. GO TIME HEALTH does not store full payment card information on internal servers.

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Website and Technical Information

When visiting our website, we may collect:

• IP address

• Browser type

• Device information

• Website activity

• Cookies and analytics data

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Protected Health Information (PHI)

As a healthcare provider, GO TIME HEALTH may create, receive, maintain, or transmit Protected Health Information (“PHI”) as defined under HIPAA.

PHI includes identifiable health information related to:

• Medical conditions

• Treatments

• Prescriptions

• Lab testing

• Health evaluations

• Communications regarding care

GO TIME HEALTH maintains safeguards designed to protect the privacy and security of PHI in accordance with HIPAA and California law.

 

How We Use Your Information

GO TIME HEALTH may use your information for purposes including:

• Providing medical evaluations and treatment

• Ordering and reviewing labs

• Coordinating care

• Prescribing medications when appropriate

• Communicating regarding appointments and follow-up

• Billing and payment processing

• Improving patient services

• Legal and regulatory compliance

• Website administration and analytics

We may also contact patients regarding:

• Appointment reminders

• Lab reminders

• Treatment follow-up

• Prescription-related communications

• Important service updates

• Telehealth and Electronic Communications

Some GO TIME HEALTH services may be provided through telehealth when medically appropriate.

By participating in telehealth or communicating electronically, you acknowledge:

• Electronic communications may carry certain privacy and security risks

• No system can guarantee absolute security

• You consent to electronic communication regarding your care

Patients should avoid sending highly sensitive information through unsecured channels whenever possible.

 

Text Messages and Phone Communications

By providing your phone number, you consent to receiving:

• Appointment reminders

• Follow-up communications

• Treatment-related information

• Responses to inquiries

• Administrative notifications

Message and data rates may apply depending on your carrier.

Patients may request communication preferences by contacting GO TIME HEALTH directly.

 

Sharing of Information

GO TIME HEALTH does not sell patient medical information.

We may share information only when permitted or required by law, including with:

• Laboratories (such as Quest Diagnostics)

• Compounding pharmacies

• Healthcare providers involved in your care

• Payment processors

• HIPAA-compliant technology vendors

• Legal or regulatory authorities when required

All third-party vendors handling PHI are expected to maintain appropriate privacy and security protections.

 

Peptide Therapy Disclosure

Certain peptide therapies discussed or prescribed through GO TIME HEALTH may involve compounded medications that are not FDA-approved.

When medically appropriate, compounded medications may be sourced through properly licensed 503A and/or 503B compounding pharmacies operating under applicable oversight.

GO TIME HEALTH does not use “research use only” products for patient treatment.

 

California Privacy Rights

California residents may have additional rights under California privacy laws, including rights related to:

• Accessing certain personal information

• Requesting corrections

• Requesting restrictions on certain disclosures

• Receiving an accounting of disclosures when applicable

Medical information remains subject to HIPAA and CMIA protections.

To submit a privacy-related request, contact GO TIME HEALTH directly.

 

Data Security

GO TIME HEALTH uses administrative, technical, and physical safeguards designed to protect patient information against unauthorized access, disclosure, or misuse.

While reasonable safeguards are used, no electronic storage or transmission system can guarantee complete security.

 

Cookies and Website Analytics

Our website may use cookies, analytics tools, and similar technologies to:

• Improve website performance

• Understand visitor behavior

• Enhance user experience

• Support website functionality

Users may disable cookies through browser settings, although some website features may not function properly.

 

Third-Party Websites

GO TIME HEALTH’s website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party sites.